995det Privacy Policy

This Privacy Policy ("Policy") describes how 995det ("995det", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who access and use the 995det platform at https://995det.onl, including its casino games, sports betting markets, account management tools, and all related services.

995det is committed to handling your personal data responsibly and transparently. We process your data only where we have a lawful basis to do so, and we take appropriate technical and organisational measures to keep that data secure at all times.

By registering an account or continuing to use the 995det platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team to close your account.

This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and 995det. Defined terms used in this Policy carry the same meaning as in the Terms & Conditions unless otherwise stated.

995det collects personal data through several channels — directly from you when you register or interact with our platform, automatically through your use of our website, and occasionally from third-party sources where lawfully permitted.

2.1 Registration and Account Data

When you create a 995det account, we collect the following information:

• Full legal name and date of birth;
• Residential address (including city, district, and postcode);
• Email address and mobile phone number;
• Username and encrypted password;
• Preferred language and currency (BDT).

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to verify that you meet our 21+ age requirement, we may collect:

• Government-issued photo identification (National ID, passport, or driving licence);
• Proof of address documents (utility bill, bank statement dated within 90 days);
• Proof of payment method ownership (screenshot or statement showing your bKash, Nagad, Rocket, or Upay account details);
• Selfie or facial photograph for identity matching purposes.

2.3 Financial Transaction Data

When you deposit or withdraw funds using methods such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard, 995det records:

• Transaction amount in BDT (৳);
• Payment method used and associated account reference;
• Transaction timestamps and reference numbers;
• Deposit and withdrawal history linked to your 995det account.

995det does not store full card numbers or mobile banking PINs. Payment data is handled via encrypted channels and, where applicable, by our trusted payment processing partners.

2.4 Gaming and Wagering Activity

We collect records of your activity on the 995det platform, including games played, bet amounts, win/loss outcomes, session durations, game preferences, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud prevention, and improving our service.

2.5 Technical and Device Data

When you access 995det, our systems automatically collect certain technical data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, links clicked, and time spent on each page;
• Referral source and session identifiers.

2.6 Communications Data

If you contact our support team via email or live chat, we retain records of that correspondence, including the content of messages, timestamps, and any attachments provided. This enables us to track ongoing queries and improve the quality of our customer service.

995det processes your personal data for the following purposes, each of which has a corresponding lawful basis:

3.1 Account Management

We use your registration data to create and maintain your 995det account, authenticate your identity when you log in, process your deposits and withdrawals, and communicate important account-related information to you. This processing is necessary for the performance of our contract with you.

3.2 Regulatory Compliance

995det is required to verify player identities (KYC), monitor transactions for signs of money laundering, and maintain records of gaming activity for compliance purposes. This processing is based on our legal obligations and forms a non-negotiable part of operating a fair and secure platform.

3.3 Responsible Gaming

We analyse your gaming patterns and deposit behaviour to identify signs of potentially harmful gambling. Where concerning patterns are detected, 995det may reach out with responsible gaming resources, apply cooling-off periods, or enforce limits in line with our Responsible Gaming policy. This processing is in your vital interest and ours as a platform committed to player welfare.

3.4 Fraud Prevention and Security

Technical and transaction data is used to detect and prevent fraudulent activity, account takeovers, multi-accounting, bonus abuse, and other prohibited conduct. 995det may share data with fraud prevention partners where necessary to protect the integrity of our platform and the safety of all players.

3.5 Platform Improvement

Aggregated, anonymised usage data helps us understand how players interact with 995det, which games are most popular, and where the platform experience can be improved. This data does not identify you personally and is used purely for internal analytics and product development.

3.6 Marketing Communications

With your consent, 995det may send you promotional emails, SMS messages, or in-platform notifications about new games, seasonal bonuses (including Eid and Pohela Boishakh promotions), and platform updates. You may withdraw consent to marketing communications at any time by contacting our support team at [email protected]. Withdrawing marketing consent does not affect the lawfulness of any processing that occurred before withdrawal.

4.1 Payment Processors

To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, 995det shares the minimum necessary financial data with our payment processing partners. These partners are contractually obligated to handle your data securely and to use it only for the specific purpose of processing your transaction.

4.2 Identity Verification Services

Where we use third-party services to assist with KYC verification, identity documents and photographs may be shared with those services under strict data processing agreements. These providers operate solely as data processors acting on 995det's instructions.

4.3 Fraud Prevention Partners

995det may share technical identifiers (such as IP addresses and device fingerprints) with fraud prevention networks to detect and prevent prohibited conduct. Information shared for this purpose does not include your full name, financial account details, or government ID documents.

4.4 Legal and Regulatory Disclosure

995det may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, by court order, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 995det, our players, or the public.

4.5 Business Transfers

In the event that 995det undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such change via the email address registered to your account prior to the transfer taking effect.

995det uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and gather analytics data that helps us improve your experience.

5.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They enable secure login sessions, maintain your account state during a visit, and allow our security systems to function. Essential cookies cannot be disabled without impairing core platform functionality.

5.2 Analytics Cookies

Analytics cookies help 995det understand how players navigate the platform — which pages are visited most often, how long sessions last, and where players encounter difficulties. This data is collected in aggregate and anonymised form and does not personally identify you.

5.3 Preference Cookies

Preference cookies remember your settings — such as your selected language, default currency display (BDT / ৳), and game lobby filters — so that you do not need to reconfigure them on every visit.

5.4 Managing Cookies

You can control cookie settings through your browser's privacy settings. Most modern browsers allow you to block or delete cookies at any time. Please note that disabling non-essential cookies may affect some features of the 995det platform, such as saved preferences or session continuity. Refer to your browser's help documentation for instructions on managing cookies.

995det retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account plus a minimum of 5 years after account closure, in line with standard record-keeping obligations.
• KYC and identity documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Gaming activity logs: Retained for a minimum of 3 years for responsible gaming monitoring and dispute resolution purposes.
• Support correspondence: Retained for 2 years from the date of last contact, unless related to an ongoing legal or compliance matter.
• Marketing consent records: Retained until consent is withdrawn plus 1 year thereafter as an audit record.

When data is no longer required and its retention period has expired, 995det will securely delete or anonymise it in accordance with our internal data disposal procedures.

995det employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encrypted storage of passwords and sensitive account credentials;
• Access controls ensuring that only authorised 995det personnel can access player data on a need-to-know basis;
• Regular security assessments and monitoring of our systems for vulnerabilities;
• Secure data centres with physical and logical access restrictions.

While 995det takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely infallible. In the unlikely event of a data breach that poses a risk to your rights or freedoms, 995det will notify affected players as soon as reasonably practicable in accordance with applicable legal requirements.

You also play an important role in keeping your data secure. Always use a strong, unique password for your 995det account, never share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to raise a concern about how 995det handles your personal information, please contact our support team directly. We aim to acknowledge all privacy-related queries within 24 hours and resolve them within 30 days.

Email: [email protected]

Please include your registered 995det username and a clear description of your request or concern in all correspondence. Where required to verify your identity before fulfilling a data rights request, we will ask you to provide confirmation of your account details.